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#6 - Zapier Integration, Better reassign feature and updates with bug fixes

This issue speaks volumes of small updates and refinements we have bought to the platform. Follow us
#6 - Zapier Integration, Better reassign feature and updates with bug fixes
By Team at Spike.sh • Issue #6 • View online
This issue speaks volumes of small updates and refinements we have bought to the platform. Follow us on Twitter as we continue to share more updates there.

Automate automate automate with Zapier and Spike.sh
Automate automate automate with Zapier and Spike.sh
Zapier integration is ready
You probably noticed this on the dashboard already, our Zapier integration is now ready to automate your workflow. Connect Spike.sh to JIRA, Linear.app. Control your Smart Home when a new incident is created on Spike and so much more. You can also create incidents from other apps on Zapier onto Spike.sh
We cannot wait for you to try it out.
Telegram integration?
Please fill the below form which has only 2 questions and takes less than 30 seconds to fill it -
Telegram alerts on Spike.sh
Retry phone calls
In an effort to absolutely make sure our calls are reaching you, we took your feedback and expedited our fail-safe feature for phone calls. Retries are attempted if -
  1. We failed to connect to your phone
  2. You did not answer our call (will definitely wake you up and break DND settings in emergencies)
  3. Your phone was busy
  4. You declined our call 😱

Reassign feature
We built this feature from the ground up. Essentially, you can reassign one or more incidents to your team member from the dashboard. Learn more. Note: You cannot assign an incident to a support role member
Other updates
  1. If you invite a user, they will not get to see the regular onboarding before jumping on to the dashboard
  2. The settings, changelog and docs were inaccessible in the older design, we have made it cleaner emphasising on settings section. (you can click on the support link and reach out to us for feedback and questions)
  3. Refurbish the verify phone and resend confirmation email alerts on the dashboard

🐞 fix - User invite from escalations page was a small issue we fixed.
Would you like to hear more about our bug fixes?

👓 What we are reading
Understanding Daemons (in Unix) - Digital Bunker
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Team at Spike.sh

Building a 'Simple' incident management platform is NOT that simple.

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